Steps to login:

1. Go to your browser and enter https: //mail[dot]gov[dot]in

2. In the NICeMailServices log-in page, enter your Email address and select Next.

3. Enter your existing email account password.

4. Click Sign In.

5. You will receive an OTP as an SMS to your registered mobile number as part of the Two-factor Authentication.

   1. By default, SMS will be set as the Multi-Factor Authentication (MFA) mode for the first-time log-in. Once you log in to your account, you will be prompted to enrol your mobile device via MDM to access the mobile applications.

   2. On successful enrolment of your mobile device, the Gov OneAuth application will be installed on your mobile which will be used as an MFA method for future sign-ins.

6. Enter the SMS OTP and click Next to proceed.

7. You will be asked to reset your password to set a new password for your account.

8. This new password shall be used for all your future sign-in to your new NICeMail services account only.

   1. You can continue to use your old password for accessing eOffice, etc.

9. A pop-up window will be shown to display your recent login details.

   1. If you find any of the log-in sessions to be suspicious, please inform your Delegated Administrator immediately.

10. Click Continue.

11. You will be landed in your mailbox and a pop-up of the Migration – User Dashboard will be shown for you to check the migration status of your data from the old to new platform. In case of any discrepancy, send screenshots highlighting the mismatch between the old and the new email solution to helpdesk-psuemail[at]nic[dot]in.